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Gold membership / billing / claim issue
  1. If you have difficulty in upgrading by credit card, try PayPal or Money order.
  2. If you have an account on bikerkiss.com, please sign in to tell us your problems. This will allow us to give you account-specific answers.
  3. You can request a refund by emailing the address below, or over the phone 24 / 7. If, however, you request the refund from your bank directly, we will have no choice but to block your profile permanently. We also reserve the right to report the card and the profile to your card issuer for possible fraud.

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Tips: Describe the problem that you are experiencing. Provide as much detail as possible, such as:
  • What you were doing when the issue occurred.
  • Which page you were on.
  • What kind of (if any) error messages you have received.
  • What happened as a result of the error (internet browser crashed, computer crashed, etc.).
  • Please cut and paste the text of the actual error messages you may have received in your message.