Biker Blogs > SouthernCharmz's blogs > WHY DO I GET SO MUCH GRIEF?
WHY DO I GET SO MUCH GRIEF? Sort by:
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SouthernCharmz
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Posted on Sun, Jun 17, 2007 10:01

Ok, so I spend a year getting the Sporty the way I want, making it suit my personality. With many headaches from Harley either saying Harley doesn't make that part for a Sporty or it can't be done, or right down to selling me the wrong parts, which causes another drive back to the Dealer with wrong part in hand. I chalk that up to it being a Sporty and perhaps I don't have many options, since after all, it's not one of the "Big Boys" and I am asking for too much in the customizing dept. Moving on to the VRod...The shipper drops the bike at Harley and I tell Harley, once again, this is what I want done to it and this is what I would like to accomplish. Simple huh? NOT! Ok, so they have the bike almost 2 weeks and I have yet to ride this new bike, I am making payments on. Bear in mind it took Las vegas 3 weeks to ship the damn thing. This is what I picked up yesterday from Harley and handed a front fender! Of course, the solo seat I asked for was not installed either. When I ask why the fender is not on the bike, the reply was, "You need to change the tires so the fender doesn't rub". All I ask is for Harley to fix the bike the way I want it. Why is this so difficult? So in summary for $600.00 I get the wrong seat and am handed a front fender? What is so difficult about working on a bike? Can anyone else relate to this ongoing frustration? BTW CW, thank you for listening this morning while I vented. lol Also, let me add while at Bike Week, I went to a place called Miller's. I was so impressed with their professionalism. Walked in and told the guys exactly what I wanted to achieve and can you do this? Done deal, no questions asked or excuses that it can't be done to a Sporty. So why can't Harley be this way?

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TreasureTheHobo
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Posted on Tue, Jul 17, 2007 16:37

Well, glad you finally got to ride it Charmz!!!! Now, go run over the feet of the service manager at the dealer that screwed your bike up!!! Ooopsy!!


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SouthernCharmz
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Posted on Tue, Jul 17, 2007 14:36

Well, I can actually say I rode the new bike today. Took it to my son's shop and got the "lecture" of how this bike is way too big for me. Gotta love it! Got the reduced reach foot controls ordered from the friendly staff at Pensacola Harley, so I won't be on my tippy toes any longer. We are making progress here. lol


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SouthernCharmz
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Posted on Tue, Jul 17, 2007 07:15

Yep, especially when they out right stole a brand new tire and only put one bolt in my sissy bar. Not that it was right either. News flash for HD mechanics, VRods are metric and require metric bolts. So don't force regular bolts in a metric bike.


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moses58
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Posted on Sun, Jul 15, 2007 21:37

hot dam!!! something went right. bet it feels better now. i hear stories like yours way too often but it has made more buisness for us. i have a qeustion for all. when you bought a new Harley, did they make you talk to the clothing manager and chrome consultant before closing the deal?


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SouthernCharmz
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Posted on Sun, Jul 15, 2007 11:39

Moses, I did get it lowered, yes indeed. The one thing they managed to NOT screw up. UPDATE: CW went to the Harley Dealer here yesterday while I was working. He said 2 Deputies were coming in the door on his way out. Guess he voiced his opinion on the situation. LMAOOOOO I also found in the HD catalog that a chrome headlight cover is in fact made for Sportys, after being told they don't make them. Good grief!


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TreasureTheHobo
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Posted on Thu, Jul 05, 2007 10:01

Well, I am glad it went well Charmz. It was hard enough reading what you were going through so YOU must have been at the end of your rope with them. If you are satisfied then good. If not, I like CW's idea. Corporate. Though sometimes it feels good just to have it done with. Ride safe!!!!


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moses58
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Posted on Tue, Jul 03, 2007 23:38

hey Charmz, glad you got everything straightened out. gotta love the plates. if you decide to lower it let me know and i'll get the part numbers with prices. so at least you'll know if price gouging.


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SouthernCharmz
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Posted on Tue, Jul 03, 2007 18:31

T, the meeting went very well. Got all my parts back. Now if it will quit raining I can ride. lol CW, 10 more days sugar! Thanks to everyone for the encouragement to pursue this matter. Otherwise, I would have let it roll off my back. lol


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Posted on Mon, Jul 02, 2007 19:43

You could put shorter shocks on the back and slide the triple trees down the forks an equall amound and get a little closer to the ground...not special parts at all...everyone carries short shocks...You only give up an inch or two of suspension travel and it isn't too big a deal...might scrape the pipes harder goin around right hand turns but its been done millions of times As someone said that is a really nice bike... have fun...


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TreasureTheHobo
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Posted on Mon, Jul 02, 2007 19:20

Re: Too bad you can't take Sweet with you just in case you need her for the GTY. Good luck Charmz. Oh..lol, Good Luck Charmz! Hope he doesn't try and schmooze ya. They really need to make restitution for this. Somehow, in earnest. SouthernCharmz write: Moses, isn't it a sweet ride. I have a meeting tomorrow with the owner to let him know everything that has happened. But the good news, I am legal as of today. Got the insurance and got the bike registered in FL. I ordered the custom plates to read 4PLAY, since the one I wanted was taken. lol



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SouthernCharmz
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Posted on Mon, Jul 02, 2007 17:15

Moses, isn't it a sweet ride. I have a meeting tomorrow with the owner to let him know everything that has happened. But the good news, I am legal as of today. Got the insurance and got the bike registered in FL. I ordered the custom plates to read 4PLAY, since the one I wanted was taken. lol


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moses58
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Posted on Sat, Jun 30, 2007 01:58

hey Charmz, rode my first Vrod today and have to say it is a great bike. you made a good choice. can't imagine any shop letting such shit go out the door. bet they didn't offer a refund because of the shoddy work. some parts don't always fit like they should. you make them work or give a refund with an ol big i'm sorry but we couldn't. got a few years working for dealers,at a custom shop now.


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SpringerHD2000
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Posted on Sat, Jun 30, 2007 01:19

Time to call Harley Corp. Charmz. This is totally unexceptable bullsh*t.


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SouthernCharmz
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Posted on Fri, Jun 29, 2007 20:28

Well, got the bike back today and it is still a mess. I am not going back..I am done...There is a piece missing on the backrest and the sissy bar was put on with one bolt when there should be 4 to secure it. I am done.

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SouthernCharmz
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Posted on Thu, Jun 28, 2007 13:52

LOL Hoss, I am suppose to go get it tomorrow. We had some serious words on the phone today. Where is CW when I need him. ha


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Posted on Thu, Jun 28, 2007 12:29

Hire a big bruiser to go in and say..."I wanna speak to the manager...You got a guy here who said my girlfriend needs to give it up before he gets her bike worked on, thats why she's waited 2 months". If her bikes not ready by Friday...I'm filing a sexual harrassment and discrimination suit personally using his face as a typewriter......


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WindJunkie
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Posted on Thu, Jun 28, 2007 07:31

This is Bullshit i would call harley corp and let them know what you been thru...2 payment's in and NO BIKE? that's unexceptable....i would be calling them every hour everyday till they knew Me and my Bike and they know thier Droppin the Ball and im not stoppin till they get my bike fixed....as they say the sqeaky wheel alway's get's the grease...Im sorry your still havin to go thru this and i hope they get off thier ASS and get you Your Bike....Be Safe...D


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Posted on Thu, Jun 28, 2007 06:52

Thats crazy southern!! Those 3 things can be done in a very short time. I would be in there screaming and asking to see the shop manager. If you have to make a scene do it, sometimes that gets their ass's moving. Good luck!


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SouthernCharmz
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Posted on Wed, Jun 27, 2007 22:26

Ok, another week the bike has been at the Harley shop and I call today to get the status of the bike. Let's see, they had 3 things to do in the last week. 1. Remove windshield 2. Put fender back on 3. Put Tallboy seat back on And after calling them today the bike STILL isn't ready! You would think I live in a big city and they were backlogged or something. This is a very small town, especially for a tech to tell me "I don't know the status of your bike". I wonder if they even still have it? Hmmmm I am into payment number 2 and still haven't ridden the bike. Imagine that!


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