Biker Blogs > BranwenCarryl's blogs > Computer Tech Support....Too good!!
Computer Tech Support....Too good!! Sort by:
Author
BranwenCarryl
Available only
to logged in members

total posts: 762
Posted on Fri, Aug 10, 2007 03:41

This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause." Operator: "Ridge Hall, computer assistance; may I help you?" Caller: "Yes, well, I'm having trouble with WordPerfect." Operator: "What sort of trouble??" Caller: "Well, I was just typing along, and all of a sudden the words went away." Operator: "Went away?" Caller: "They disappeared." Operator: "Hmm. So what does your screen look like now?" Caller: "Nothing." Operator: "Nothing??" Caller: "It's blank; it won't accept anything when I type." Operator: "Are you still in WordPerfect, or did you get out??" Caller: "How do I tell?" Operator: "Can you see the 'C: prompt' on the screen??" Caller: "What's a sea-prompt?" Operator: "Never mind, can you move your cursor around the screen?" Caller: "There isn't any cursor; I told you, it won't accept anything I type." Operator: "Does your monitor have a power indicator??" Caller: "What's a monitor?" Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??" Caller: "I don't know." Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??" Caller: "Yes, I think so." Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall. Caller: "Yes, it is." Operator: "When you were behind the monitor, did you notice that ...


Reply / add comments   Quote   Report abuse    0 up Bookmark and Share
Follow - Email me when people comment